Dedication to service and close relationships with customers have been part of our DNA from the very start.
The growing need to ensure the operational capabilities of our customers means that Integrated Logistics Support (ILS) is currently one of UROVESA's fundamental pillars.
Our technical support is adapted to the needs of each customer, including advisory service and remote support, scheduled maintenance performance on the customer's facilities, and on-site intervention where vehicles are deployed for corrective repairs in the shortest possible time.
Our proven international experience and the strong network of logistics providers we work with allow us to guarantee our customers that their vehicles will be delivered in optimum condition regardless of the destination.
An essential part of our service includes the training of our customers' users and technical teams.
With a strong practical focus, the aim of the training courses is to provide the necessary operational knowledge to operate the vehicle and carry out preventive and corrective maintenance work as efficiently as possible.
In addition, technical material such as user manuals, workshop manuals and spare parts are provided to complement these training courses.
In order to minimise vehicle downtime, as part of our strong customer commitment, we guarantee the availability and supply of spare parts and replacement kits throughout the product’s life cycle. For this purpose, we have a system of cataloguing, traceability and stock management of spare parts that follows the highest standards.
Polígono Industrial del Tambre Vía Edison 17
15890 Santiago de Compostela - Spain
(+34) 981 580 322
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